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* We accept returns on all jewellery except earrings due to hygiene reasons.
* Items to be returned within 14 days from the delivery date
* Items to be returned in original packaging, in a brand new/saleable condition
* Returns will not be acknowledged if the items are not returned in their original packaging
* The return shipping costs will not be covered by The Home Zeal
* All return requests after 14 days are not considered/approved
* It is the customer’s responsibility to ensure the returned items arrive safely to us in their original condition within 21 days from delivery
* If the returns timeframe is not met, The Home Zeal reserve the right to refuse a full refund
* If the item(s) arrive damaged due to lack of packaging or not as originally described at the time of the returns request, The Home Zeal reserve the right to refuse a full refund

Free delivery for orders of £100 and above

Dispatch timescales vary between 3 days to 2 weeks

For any further queries please contact us on info@thehomezeal.co.uk