Please note, order cancellations must be requested within 24 hours of the order being placed, any cancellation requested after 24 hours is subject to denial or a 15% restocking fee will be charged
Email info@thehomezeal.co.uk and include your invoice number, reason for return and photos of any damage
Once you receive the returns acknowledgement email, proceed with the returns
The Home Zeal will not cover the delivery costs of returns
On arrival of return items, they will be quality checked and a returns decision will be made
You will receive an email confirming the returns decision and the refund will be initiated
Allow up to 10 working days for the refund to be completely processed
Shipping costs are non-refundable
No returns and refunds on clearance products
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